Tuesday, October 23, 2007

Blogging from the Fire Zone

Yesterday, my company experienced an outage from a vendor, and were horrified at the long response times. We had customers to service, and had to wait for hours as they brought resources to bear. In the end, it turned out the problem was one of their main technical hubs is in the Evacuation Zone of the San Diego fires. I was shocked to learn that nearly their entire staff had been ordered to evacuate, and were too busy taking care of their families to deal with us. I was much more sympathetic then.

The link below is one tech user's account of how things are going in the Fire Zone, and how he is using technology to navigate the life of an evacuee. It is interesting whether you are a geek, or just someone who wants to know what it is like to be facing a conflagration.


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